How it works
From eligibility check to ongoing support: a clear clinical pathway.
Every consultation and check-in happens by telehealth, from the comfort of your own home. Straightforward, private and clinically supervised from start to finish.
The pathway in three steps
Easy to start.
Clinically supervised throughout.
The eligibility check takes about two minutes. Every decision is reviewed by Dr Kevin Dolan or an Australian-registered clinician.
Check eligibility-
Complete a short assessment
Answer a few confidential questions so the clinical team can understand your goals, medical history, and suitability for care.
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Your telehealth consultation
Speak with Dr Kevin Dolan or an Australian-registered doctor by telehealth to review your health, ask questions and agree on the right plan, all from home.
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Ongoing care by telehealth
Follow-up reviews and check-ins are also by telehealth, so your care continues at home. Discreet delivery where clinically appropriate.
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Doctor-led
Every clinical decision is made by an AHPRA-registered clinician.
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Private
Secure telehealth consultations from home, handled confidentially.
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Ongoing support
Regular check-ins and reviews for as long as you are in the program.
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No lock-in
No contracts or subscriptions. You pay per consultation.
The full pathway
Eight steps, in detail
For patients who want to see exactly how each stage runs, from the first eligibility check through to long-term maintenance.
01 Eligibility check
A short, structured set of questions that filters out obvious exclusions up front. Takes about two minutes and tells you whether it’s worth proceeding.
02 Our team contacts you
After your eligibility check, our team gets in touch to confirm your details and arrange your telehealth consultation.
03 Telehealth consultation
A 20–30 minute telehealth consultation with Dr Kevin Dolan or another AHPRA-registered doctor in the clinical team.
04 Clinical review
Your clinician reviews everything together: your answers, your history and your consultation. They make an independent decision on whether this pathway is right for you.
05 Treatment decision
Approved, declined, or referred onward. If approved, your clinician proposes a personalised care plan. If declined, you’re told directly and, where possible, redirected to a more suitable pathway.
06 Pharmacy & delivery
Where clinically prescribed items are part of your plan, they’re dispensed by an appropriate pharmacy and delivered discreetly.
07 Scheduled follow-up
Regular telehealth check-ins to track progress, monitor health markers and adjust your care plan. They are more frequent early on and ease off as your progress stabilises.
08 Maintenance & review
Once your clinician confirms maintenance is appropriate, check-ins become less frequent. If your circumstances change, you can step back up to more regular reviews.
Suitability
Is this program right for you?
A quick guide before you start. Your clinician confirms suitability with you during your consultation.
A good fit if you
- Want a structured, doctor-led plan rather than a quick fix
- Are comfortable with telehealth consultations
- Value ongoing support from a consistent care team
Other care may suit you better if you
- Need urgent or emergency care
- Want medication without a consultation
- Want a one-off appointment with no follow-up
Not sure? Your clinician will talk it through with you and can refer you to your GP or a specialist if that is the better option. Read the FAQ
Ready when you are
Start with the eligibility check
It takes about two minutes. Our clinical team reviews your answers and contacts you about the next step.
- Takes about 2 minutes
- Private and confidential
- Reviewed by our clinical team
